Upon arrival to Spanos, the vehicle is first pulled into the bay. From there our mechanics perform a full physical inspection. This includes items such as
-Window Seal Leaks
-Hanging Pieces or Wiring
-Brake Pad Life
-Check for any Fluid Leakage
After the initial physical inspection is completed, an industry standard scanner is plugged in to the car, to read through all computerized systems. This can find some of the more obscure issues with vehicles, and you can avoid being caught off guard by hidden, underlying issues. Examples of items scanned include, but are not limited to:
-Engine Health (Check Engine Light, Misfires, etc.)
-Air Bag/Occupant Safety System
-Blind Spot/Parking Sensor Faults
-Various Internal and External Sensors
After the previous steps are completed, and our techs have verified the drivability of the car, it is taken on a short trip down the road by the mechanic. This time is used to hear and feel anything that may be amiss in the car that can’t be picked up by a scanner, or is unable to be determined by physical inspection. Items commonly found at this stage are:
-Damaged Control Arms, Sway Bars, Etc.
-Any Abnormal Road Noise
-Hesitation in the Transmission
-Play in the Steering
After all steps are completed, the mechanic compiles all notes and suggestions, and presents them to one of our Service Advisors. The Advisor will then sit down with you and give a detailed breakdown of what was found. This includes our best recommendations of what may need done to the vehicle, if anything. From there, an appointment can be set, and parts can be ordered to the the vehicle back on the road in a safe and timely manner.